It’s always been a frustrating problem with Overwatch that has been somewhat overlooked as many tweaks focus on the more intensely debated areas of the game. Ever since Blizzard added role queues that can keep players waiting for upwards of 20 minutes at times, it’s even worse. According to Kaplan, backfill isn’t going away any time soon (and to be fair, the game has always credited players a few extra XP for their trouble), but he did say the team is going to apply a fix that will prevent players form repeatedly experiencing it, even if they switch roles.

As far as the other issues, he was less definitive about when or how a fix would arrive, but said: “Being backfilled into a defeat screen is not ideal, no matter how long you wait. We want to address these issues. With backfilling, we’ll never be able to entirely eliminate them because of how some of the game modes work. but certainly it can be better than it is today.”