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	<title>cornell university &#8211; EFR Technology Group</title>
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		<title>Cornell&#8217;s VibroSense makes appliances &#8216;smart&#8217; by tracking their vibrations</title>
		<link>https://www.efrtechgroup.com/ai/cornells-vibrosense-makes-appliances-smart-by-tracking-their-vibrations/</link>
		
		<dc:creator><![CDATA[Randall]]></dc:creator>
		<pubDate>Wed, 09 Sep 2020 20:48:59 +0000</pubDate>
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		<category><![CDATA[cornell university]]></category>
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		<guid isPermaLink="false">https://www.efrtechgroup.com/cornells-vibrosense-makes-appliances-smart-by-tracking-their-vibrations/</guid>

					<description><![CDATA[[ad_1] VibroSense&#8217;s creators see their creation as a tool to help people monitor energy usage in their homes, allowing them to reduce potentially wasteful consumption. VibroSense also promises to make your home &#8220;smart&#8221; without investing in new appliances or individual sensors for your existing ones. They say you could also use it to reduce water [&#8230;]]]></description>
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<p>VibroSense&#8217;s creators see their creation as a tool to help people monitor energy usage in their homes, allowing them to reduce potentially wasteful consumption. VibroSense also promises to make your home &#8220;<a href="https://www.engadget.com/2020-01-22-smart-home-setup-for-apartments.html">smart</a>&#8221; without investing in new appliances or individual sensors for your existing ones. They say you could also use it to reduce water waste and avoid short circuits.</p>
<p>As compelling as all those capabilities sound, you probably won’t have a chance to buy VibroSense soon. The team plans to first present its findings at an upcoming computing conference. As you might expect, there are also kinks they need to work out. One concern is that VibroSense may pose a potential privacy risk if used in apartments and townhouses where multiple families live close to one another. In those living situations, it could pick up activities in neighboring units. Still, it’s an interesting approach that could one day inform other smart home devices.</p>
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<br /><a href="https://www.engadget.com/vibrosense-cornell-university-204859498.html">Source link </a></p>
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		<title>Cornell University&#8217;s laser-activated robot is smaller than a paramecium</title>
		<link>https://www.efrtechgroup.com/tech/cornell-universitys-laser-activated-robot-is-smaller-than-a-paramecium/</link>
		
		<dc:creator><![CDATA[Randall]]></dc:creator>
		<pubDate>Wed, 26 Aug 2020 17:55:29 +0000</pubDate>
				<category><![CDATA[cornell university]]></category>
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		<category><![CDATA[itai cohen]]></category>
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		<guid isPermaLink="false">https://www.efrtechgroup.com/cornell-universitys-laser-activated-robot-is-smaller-than-a-paramecium/</guid>

					<description><![CDATA[[ad_1] The robots themselves are only 5 microns thick, 40 microns wide and between 40 and 70 microns long, depending on the design. The brain and body consist of a silicon photovoltaic circuit while the legs are made from a quartet of electrochemical actuators. “In the context of the robot’s brains, there’s a sense in [&#8230;]]]></description>
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<p>The robots themselves are only 5 microns thick, 40 microns wide and between 40 and 70 microns long, depending on the design. The brain and body consist of a silicon photovoltaic circuit while the legs are made from a quartet of electrochemical actuators.</p>
<p>“In the context of the robot’s brains, there’s a sense in which we’re just taking existing semiconductor technology and making it small and releasable,” McEuen told <a href="https://news.cornell.edu/stories/2020/08/laser-jolts-microscopic-electronic-robots-motion" target="_blank" rel="noopener noreferrer"><em>Cornell News</em></a>. ““But the legs did not exist before. There were no small, electrically activatable actuators that you could use. So we had to invent those and then combine them with the electronics.”</p>
<figure><img decoding="async" src="https://www.efrtechgroup.com/wp-content/uploads/2020/08/Cornell-Universitys-laser-activated-robot-is-smaller-than-a-paramecium.jpeg" alt="microbot" credit="Cornell University" crediturl="" data-ops=""/></p>
<p>Cornell University</p>
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<p>The legs are layered from atom-thick strips of platinum with a titanium “cap” covering one end. When the platinum is exposed to an electric charge, negatively charged ions from the surrounding chemical solution absorb onto the platinum surface to neutralize the charge. That absorption causes the platinum leg to bend, though it’s thin enough to not break under the stress of repeated bendings. To encourage the robot to actually move, the team blasts the photovoltaics in its body with laser pulses. Each set of pulses targets a separate circuit which in turn controls a separate set of legs.</p>
<p>“While these robots are primitive in their function – they’re not very fast, they don’t have a lot of computational capability – the innovations that we made to make them compatible with standard microchip fabrication open the door to making these microscopic robots smart, fast and mass producible,” Cohen noted. “This is really just the first shot across the bow that, hey, we can do electronic integration on a tiny robot.”</p>
<p><figure class="iframe-container"><iframe width="1280" height="720" src="https://dk79lclgtez2i.cloudfront.net/wLBWvwg?app=1&amp;iframe=card" allowfullscreen="true" frameborder="0" scrolling="no"></iframe></figure>
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<p>And since they’re built using the same production method that semiconductors do, they can be mass produced the same way semiconductors are. In parallel and to the tune of roughly 1 million robots per 4-inch silicon wafer. The team envisions a day when swarms of these robots will swim through your bodily fluids, clearing plaques, repairing blood vessels, even probing into your grey matter. </p>
<p>“Controlling a tiny robot is maybe as close as you can come to shrinking yourself down. I think machines like these are going to take us into all kinds of amazing worlds that are too small to see,” Miskin concluded.</p>
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<br /><a href="https://www.engadget.com/cornell-university-laser-activated-robot-is-smaller-than-a-paramecium-175529656.html">Source link </a></p>
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		<title>Wrist-mounted wearable tracks your hand in 3D using thermal sensors</title>
		<link>https://www.efrtechgroup.com/ai/wrist-mounted-wearable-tracks-your-hand-in-3d-using-thermal-sensors/</link>
		
		<dc:creator><![CDATA[Randall]]></dc:creator>
		<pubDate>Mon, 20 Jul 2020 22:50:48 +0000</pubDate>
				<category><![CDATA[Ai]]></category>
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		<category><![CDATA[thermal imaging camera]]></category>
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		<guid isPermaLink="false">https://www.efrtechgroup.com/wrist-mounted-wearable-tracks-your-hand-in-3d-using-thermal-sensors/</guid>

					<description><![CDATA[[ad_1] The scientists who created the device say it&#8217;s the first such system to look at the contours of the wrist. Also noteworthy here is the use of thermal imaging. Previous research in the area focused almost exclusively on traditional cameras, often to less than spectacular results. Prototypes developed by scientists in the past were [&#8230;]]]></description>
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<p>The scientists who created the device say it&#8217;s the first such system to look at the contours of the wrist. Also noteworthy here is the use of thermal imaging. Previous research in the area focused almost exclusively on traditional cameras, often to less than spectacular results. Prototypes developed by scientists in the past were bulky, difficult to use and could only distinguish between a couple of specific hand gestures. FingerTrack, meanwhile, can accurately track the position of the fingers even when the person wearing it is holding an object in their hand. </p>
<p>While the technology could have a variety of applications, one of the more promising ones has to do with sign language translation. The team also sees a future in which FingerTrak could be used to detect the early signs of cognitive disorders like Parkinson&#8217;s and Alzheimer&#8217;s. It may also have virtual reality uses.</p>
<p>The usual caveat that comes with any <a href="https://www.engadget.com/soft-robotic-gripper-handle-thin-cables-mit-110011308.html" class="_e75a791d-denali-editor-page-rtfLink">recent research project</a> applies here. It could be years before the team that created FingerTrak finds a way to commercialize their invention. However, what&#8217;s promising here is that the device employs affordable components and is already highly accurate.</p>
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<br /><a href="https://www.engadget.com/fingertrak-wearable-thermal-cameras-ai-225048484.html">Source link </a></p>
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		<title>Intel’s neuromorphic chip learns to ‘smell’ 10 hazardous chemicals</title>
		<link>https://www.efrtechgroup.com/ai/intels-neuromorphic-chip-learns-to-smell-10-hazardous-chemicals/</link>
		
		<dc:creator><![CDATA[Randall]]></dc:creator>
		<pubDate>Mon, 16 Mar 2020 16:00:00 +0000</pubDate>
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		<guid isPermaLink="false">https://www.efrtechgroup.com/intels-neuromorphic-chip-learns-to-smell-10-hazardous-chemicals/</guid>

					<description><![CDATA[[ad_1] Using Intel&#8217;s Loihi, a neuromorphic chip, the team designed an algorithm based on the brain&#8217;s olfactory circuit. When you take a whiff of something, molecules stimulate olfactory cells in your nose. Those cells send signals to the brain&#8217;s olfactory system, which then fires off electrical pulses. The researchers were able to mimic that circuitry [&#8230;]]]></description>
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<p>Using <a href="https://www.engadget.com/2017/09/26/intel-loihi-neuromorphic-chip-human-brain/">Intel&#8217;s Loihi</a>, a neuromorphic chip, the team designed an algorithm based on the brain&#8217;s olfactory circuit. When you take a whiff of something, molecules stimulate olfactory cells in your nose. Those cells send signals to the brain&#8217;s olfactory system, which then fires off electrical pulses. The researchers were able to mimic that circuitry in Loihi&#8217;s silicon circuits.</p>
<p>According to Intel, the chip can identify 10 smells, including acetone, ammonia and methane, even when other strong smells are present. And, Loihi learned each odor with just a single sample. That&#8217;s especially impressive, the researchers say, because other deep learning techniques can require 3,000 times more training samples to reach the same level of accuracy.</p>
<p>Their work, profiled in <a href="https://www.nature.com/articles/s42256-020-0159-4"><em>Nature Machine Intelligence</em></a> today, is a &#8220;prime example of contemporary research taking place at the crossroads of neuroscience and artificial intelligence,&#8221; said Nabil Imam, a senior research scientist in Intel Labs&#8217; neuromorphic computing group.</p>
<p>Intel and Cornell University are certainly not alone in their efforts to train AI to detect smells. The Google Brain Team is working with perfumers to <a href="https://www.engadget.com/2019/10/24/google-researchers-train-ai-smells/">link scent molecules with perceived smells</a>. Russian researchers are using AI to <a href="https://www.engadget.com/2017/08/11/neural-net-nose/">sniff out deadly gas mixtures</a>, and researchers have tried to <a href="https://www.engadget.com/2019/05/24/barbican-flower-resurrecting-the-sublime/">recreate the smell of an extinct flower</a> with machine learning.</p>
<p>&#8220;Understanding how the brain&#8217;s neural circuits solve these complex computational problems will provide important clues for designing efficient and robust machine intelligence,&#8221; Imam says. In other words, if we can understand how the brain smells, it may fundamentally <a href="https://www.wired.com/story/artificial-intelligence-has-a-strange-new-muse-our-sense-of-smell/">change how we design AI</a>.</p>
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		<title>Researchers create bone-inspired 3D-printed building materials</title>
		<link>https://www.efrtechgroup.com/tech/researchers-create-bone-inspired-3d-printed-building-materials/</link>
		
		<dc:creator><![CDATA[Randall]]></dc:creator>
		<pubDate>Fri, 06 Dec 2019 18:36:00 +0000</pubDate>
				<category><![CDATA[3d Printing]]></category>
		<category><![CDATA[architecture]]></category>
		<category><![CDATA[bio-inspired]]></category>
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		<category><![CDATA[bone]]></category>
		<category><![CDATA[buildings]]></category>
		<category><![CDATA[case western reserve university]]></category>
		<category><![CDATA[construction]]></category>
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		<guid isPermaLink="false">https://www.efrtechgroup.com/researchers-create-bone-inspired-3d-printed-building-materials/</guid>

					<description><![CDATA[[ad_1] &#8220;Bone is a building,&#8221; says Purdue University professor Pablo Zavattieri. &#8220;It has these columns that carry most of the load and beams connecting the columns. We can learn from these materials to create more robust 3D-printed materials for buildings and other structures.&#8221; The researchers discovered that the &#8220;beams&#8221; in bones provide more stiffness and [&#8230;]]]></description>
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<p>&#8220;Bone is a building,&#8221; says Purdue University professor Pablo Zavattieri. &#8220;It has these columns that carry most of the load and beams connecting the columns. We can learn from these materials to create more robust 3D-printed materials for buildings and other structures.&#8221;</p>
<p>The researchers discovered that the &#8220;beams&#8221; in <a href="https://www.engadget.com/2016/06/27/scientists-look-into-making-buildings-with-bone/">bones</a> provide more stiffness and strength than previously understood. Those beams, also known as trabeculae, form vertical plate-like struts and horizontal rod-like struts in bone. In a study published in <a href="https://www.pnas.org/content/116/49/24457?_ga=2.20407416.1980350166.1575645253-1778255515.1575645253"><em>Proceedings of the National Academy of Sciences</em></a>, they propose that it&#8217;s the horizontal struts that increase the fatigue life of bone.</p>
<p>They believe that 3D-printed building materials designed with similar internal structures might lead to more durable buildings. To test the theory, Zavattieri&#8217;s lab designed 3D-printed polymers with architectures similar to trabecula.</p>
<p>Mechanical analysis simulations found that the thicker the horizontal struts, the longer the polymer lasted under load. Because thickening the struts didn&#8217;t significantly increase the mass of the polymer, the team believes similar bone-inspired polymers could be used to create resilient, lightweight building materials, and those could be key to creating <a href="https://www.engadget.com/2017/03/07/apis-cor-3d-printed-house/">3D-printed homes</a> and buildings.</p>
<p><center><iframe allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/XK7NZMZ4YDs" width="560"></iframe></center></p></div>
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		<title>Tipping point: The gig economy hits delivery drivers in their wallets</title>
		<link>https://www.efrtechgroup.com/tech/tipping-point-the-gig-economy-hits-delivery-drivers-in-their-wallets/</link>
		
		<dc:creator><![CDATA[Randall]]></dc:creator>
		<pubDate>Thu, 31 Oct 2019 16:30:00 +0000</pubDate>
				<category><![CDATA[business]]></category>
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		<guid isPermaLink="false">https://www.efrtechgroup.com/tipping-point-the-gig-economy-hits-delivery-drivers-in-their-wallets/</guid>

					<description><![CDATA[[ad_1] The US Bureau of Labor Statistics defines those providing their labor in the gig economy as &#8220;independent workers.&#8221; Their jobs range from day labor, seasonal workers, substitute teachers, or &#8220;Intermediate contractors who are self-employed but connect with clients through an online marketplace or other intermediary, which include drivers hired via peer-to-peer ridesharing apps.&#8221; Virtually [&#8230;]]]></description>
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<p>The US Bureau of Labor Statistics <a href="https://www.bls.gov/careeroutlook/2016/article/what-is-the-gig-economy.htm">defines those providing their labor in the gig economy</a> as &#8220;independent workers.&#8221; Their jobs range from day labor, seasonal workers, substitute teachers, or &#8220;Intermediate contractors who are self-employed but connect with clients through an online marketplace or other intermediary, which include drivers hired via peer-to-peer ridesharing apps.&#8221; Virtually all independent workers are considered self-employed and typically hired to perform short-term, discrete tasks. This system theoretically empowers workers more flexibility in when and how long they work while employers can better handle seasonal changes in labor demand without having to worry about <a href="https://research.upjohn.org/cgi/viewcontent.cgi?article=1084&amp;context=up_workingpapers">providing benefits like healthcare</a>.</p>
<p>The rise of the gig economy has also changed the relationship between workers and customers, specifically in the matter of tipping which puts more than <a href="https://www.researchgate.net/publication/227345007_Do_people_tip_because_of_psychological_or_strategic_motivations_An_empirical_analysis_of_restaurant_tipping">$42 billion dollars of income</a> into the pockets of workers in the American food service industry alone. Dr. Michael Lynn, professor of consumer behavior and marketing at the Cornell University School of Hotel Administration, points to five major motivations behind Americans&#8217; traditional tipping practices.</p>
<p>&#8220;One is to repay reward servers for the work they do &#8212; reciprocity,&#8221; he told Engadget. &#8220;You&#8217;ve done a favor for me, I need to reciprocate. Here&#8217;s some money.&#8221; Lynn also points out that tipping big can help ensure better future service, especially if the customer expects to return regularly. Customers will also tip as a means of displaying social status by showing off their wealth with big tips, like the <a href="https://www.foxnews.com/food-drink/north-carolina-restaurant-server-given-10000-cash-tip-by-patron-who-ordered-water">patron who ordered two waters and left a $10,000 tip at a North Carolina restaurant in 2018</a>. Another reason is to help the server. &#8220;In many cases, people know servers make substandard wages, below the standard minimum wage,&#8221; Lynn continued, and will tip as a means of altruism. Finally, many Americans simply see it as a social obligation or duty to tip. Nobody wants to be seen by their peers as that cheapskate who left $0 on a $300 tab.</p>
<p>However, tipping only serves as a moderate motivator to wait staff. In <a href="https://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1022&amp;context=articles">a 2001 study</a>, Lynn found that service quality accounts for less than 2 percent of tip amount variance. &#8220;There is in fact a weak relationship,&#8221; Lynn explained. &#8220;Tips are not strongly related to service.&#8221; That&#8217;s not to say that the only reason servers show up each shift is for the chance to take home tip money.</p>
<p>&#8220;They have to provide a certain level of service just to keep getting fired,&#8221; Lynn continued. &#8220;And many people will work in providing a good level of service because they take pride in their work. Tips aren&#8217;t the only motivations do a good job.&#8221;</p>
<p>But they sure help.</p>
<p><img decoding="async" alt="US-IT-LIFESTYLE-TRANSPORT-UBER" data-caption="Uber Head of Driver Product Daniel Danker addresses the audience during an Uber products launch event in San Francisco, California, on September 26, 2019. - Uber on Thursday unveiled a new version of its smartphone app that weaves together services from shared rides to public transit schedules while adding more security features. The upgraded app is intended to let Uber users see, and ideally tap into, the company's array of options for getting around or having restaurant meals delivered. (Photo by Philip Pacheco / AFP)        (Photo credit should read PHILIP PACHECO/AFP/Getty Images)" data-credit="PHILIP PACHECO via Getty Images" data-credit-link-back="undefined" data-dam-provider="Getty Editorial" data-local-id="local-2-6572906-1572377424697" data-media-id="5127c111-32d7-361c-b5fc-a40d56c41777" data-original-url="https://s.yimg.com/os/creatr-images/2019-10/865a5430-fa82-11e9-b9f6-15b5b0204d06" data-title="US-IT-LIFESTYLE-TRANSPORT-UBER" src="https://www.efrtechgroup.com/wp-content/uploads/2019/11/Tipping-point-The-gig-economy-hits-delivery-drivers-in-their.jpeg"/></p>
<p>In a <a href="https://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=2055&amp;context=articles">2017 study</a>, Lynn notes that the rise of the gig economy is associated with a decline in tipping norms, especially among the younger adults who constitute the largest user base of gig economy services. A subsequent <a href="https://www.nytimes.com/2018/10/02/travel/should-you-tip-your-uber-driver-if-so-how-much.html">2018 NYT post</a> found that while traditional cabbies enjoy customary tips in excess of 20 percent of the base fare, Uber drivers generally only get around 5 percent of their base fares. To be fair, Uber introduced its ride-hailing service in 2009 and spent the next eight years telling passengers not to tip their drivers, right up until the company introduced its tipping feature in 2017. So it&#8217;s not as though Uber customers have been socially primed to tip their drivers like they would a taxi, even though they were always free to give their driver a cash tip if they chose to.</p>
<p>In <a href="https://www.nber.org/papers/w26380.pdf">a study from the NBER</a>, published earlier this month, a team of researchers from Stanford, UCSD and University of Chicago found some surprising contributing factors as to why that ride-hailing tip disparity exists. The study examined 40 million Uber trips conducted from August 18, 2017 through September 14, 2017. They found that only 16 percent of those trips ended with the driver getting a tip, and when they did, the average amount was $3.11 (around 26 percent of the fare).</p>
<p>Tips were typically highest (in both amount and frequency, $3.70 and 17 percent respectively), in the hours between 3 am and 5 am. That&#8217;s usually when business travellers are getting off red eye flights or getting to the airport to catch the day&#8217;s first plane out, and potentially expensing the ride to their company. Conversely, the study found that tips were lowest around midnight, earning drivers less than $3 on just 13 percent of their trips.</p>
<p><img decoding="async" alt="asdf" data-caption="Fitted tip levels by the interaction of driver gender and age, controlling for time, location, and trip, rider, and driver covariates. Estimates are relative to male drivers between the ages of 21 and 25." data-credit="NBER" data-credit-link-back="" data-dam-provider="" data-local-id="local-1-1405048-1572377080265" data-media-id="b000fad1-080e-414c-ae91-1780ac140a44" data-original-url="https://s.yimg.com/os/creatr-uploaded-images/2019-10/ba649570-fa81-11e9-bce3-582bccc34843" data-title="asdf" src="https://www.efrtechgroup.com/wp-content/uploads/2019/11/1572595228_45_Tipping-point-The-gig-economy-hits-delivery-drivers-in-their.jpeg"/>In addition to a driver&#8217;s ability &#8212; hard acceleration, breaking, and speeding were all found to be surefire ways to lose a potential tip. Their age, gender and ethnicity all played a role in how and how much extra they received. It should come as no surprise that younger female drivers are tipped at higher rates and amounts than their male colleagues, though that gap does close as the drivers&#8217; ages increase. Yes, it&#8217;s for the same reason that Hollywood actresses stop getting cast after a certain age and how <a href="http://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1028&amp;context=articles">busty blonde waitresses consistently earn bigger tips</a> than their less comely co-workers.</p>
<p>Interestingly, female passengers tip in both smaller amounts and a lower rates than male riders unless their trip is with a female driver. The study authors point out that &#8220;men tip female drivers nearly 12 percent more than they tip male drivers, while females tip female drivers roughly 11 percent more than they tip male drivers.&#8221;</p>
<p>&#8220;Our results indicate that gender matters when it comes to tipping,&#8221; the study authors concluded. &#8220;Gender also interacts with age, with men tipping younger women more than they tip any other group. We also show that tipping varies based on the demographic characteristics of where the rider and driver are from. As expected, we find that the quality of the ride matters as well, with higher quality generating higher tips.&#8221;</p>
<p>It&#8217;s not just Uber, the gig economy has also had an unexpected impact in the tipping norms of delivery drivers as well. A <a href="https://www.emerald.com/insight/content/doi/10.1108/JMP-06-2018-0270/full/html">study out of MIT and Michigan State University</a> this past May argues that because gig workers can work when they want and are paid per task, &#8220;market norms crowd out the internalized social tipping norms that compel some consumers to tip out of a sense of obligation or duty.&#8221; Additionally, knowing that gig workers don&#8217;t have to take a job if they don&#8217;t want to can depress a user&#8217;s willingness to tip.</p>
<p>Their study involved a pair of smaller studies; one using Foodler, which utilizes a restaurant&#8217;s own employees as delivery drivers; the other using GrubHub, which relies on third-party drivers.</p>
<p>For the Foodler test, the researchers ordered 115 times to the same Boston-area address over the course of five years, alternating between tipping up front and withholding tip until the food actually arrived. They found that, when withholding the tip, their orders arrived around seven minutes faster on average compared to tipping up front (38.77 minutes and 45.67 minutes, respectively). &#8220;We also found that when tips were provided upfront, drivers tended to deliver food faster when the tips were larger,&#8221; the study authors wrote, &#8220;despite seemingly not having any additional incentive to do so besides feelings of goodwill or reciprocity.&#8221;</p>
<p>&#8220;It suggests that tipping norms decline in the gig economy not because services are ordered online or over a smartphone app,&#8221; the authors concluded, &#8220;but because the workers have control over whether they work at that time.&#8221;</p>
<p>Conversely, GrubHub drivers are independent workers, not employees of the restaurant you ordered from. The researchers hypothesized that because GrubHub drivers only see a composite price on the delivery as a whole (that is, they don&#8217;t see how much tip is included, just the total), they &#8220;would be less likely to even notice tips in the first place, and the size of upfront tips would have little impact driver performance.&#8221;</p>
<p>Testing this involved 12 volunteers ordering 154 meals through the online service. The average delivery time across all orders was just under 40 minutes. Even when controlling for cuisine variety, order subtotal and distance from the restaurant, only distance showed a significant effect on delivery speed, adding 6 minutes per mile on average. &#8220;A simple regression of average time on tip percentage up front also found no effect,&#8221; the study authors wrote, &#8220;suggesting not only that the timing of tips did not matter, but also their size.&#8221;</p>
<p>It appears that hiding the tip amount from GrubHub drivers (who rarely receive tips once they arrive), motivates them to complete deliveries faster so as to complete more deliveries per shift. Restaurant delivery drivers have the opposite motivation (get more and bigger tips) and therefore prioritize some deliveries over others depending on who&#8217;s doing the ordering.</p>
<p>One way in which restaurant and GrubHub drivers are alike is in how their tips can impact their paychecks. In a number of states, restaurants can legally pay tipped workers less than the state and federal minimum wage because they make tips. It&#8217;s called the tip credit.</p>
<p>&#8220;Essentially, employers are allowed to credit some of the tips servers make toward their wages and pay them more wages as a result,&#8221; Lynn explained. The restaurant is still paying those workers a flat hourly wage, &#8220;it&#8217;s just lower than what the cooks are making.&#8221;</p>
<p>A number of gig economy companies, including Instacart and DoorDash, have until recently done the same. They&#8217;ll count the driver&#8217;s base pay and tips together to subsidize their own cost liability. So if the minimum hourly wage in a state is $15 but the driver&#8217;s base pay and tips only come out to $12, the company will cover the $3 shortfall. If however the driver&#8217;s base and tips for that hour exceed $15, the company only has to pay the base.</p>
<p>Lynn sees nothing wrong with this, so long as all parties are up front about the arrangement. &#8220;The idea that tips would supplement or replace wages, at least conceptually, that happens in restaurants all the time,&#8221; he said.</p>
<p>In DoorDash&#8217;s case, &#8220;the only real problem with it is that many consumers weren&#8217;t aware of the policy,&#8221; Lynn continued. Customers thought that they were helping their driver with their tips unaware that every extra dollar given reduced the wages the driver received. &#8220;And so, DoorDash was keeping money that customers thought they were giving to the server that was augmenting the servers income.&#8221; Unsurprisingly, public reaction to this revelation was fierce and negative, prompting the company&#8217;s CEO, Tony Xu to tweet:</p>
<p><center></p>
<blockquote class="twitter-tweet">
<p dir="ltr" lang="en">1/ After a year of research and conversations with thousands of Dashers, we built a pay model to prioritize transparency, consistency of earnings, and to ensure all customers get their food as fast as possible.</p>
<p>— Tony Xu (@t_xu) <a href="https://twitter.com/t_xu/status/1153867334685089794?ref_src=twsrc%5Etfw">July 24, 2019</a></p></blockquote>
<p></center></p>
<p>&#8220;There&#8217;s nothing wrong with that if everybody knows that up front. The employees knew it up front, they signed a contract, but the customer, in many cases, didn&#8217;t know that. And so, arguably DoorDash could have, should have, done more to communicate their compensation policy to consumers. As long as everybody knows about it, what&#8217;s the harm?&#8221;</p>
<p><span class="t-meta c-gray-4">Images: Getty Images (Uber); graph (NBER)</span></p>
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