NASA and Boeing are still investigating the first software error — which caused the craft to fire some of its thrusters too late and burn too much fuel — and are now trying to better understand the second glitch. These multiple issues warrant a deeper review, according to Hill. “The panel has a larger concern with the rigor of Boeing’s verification processes. Further, with confidence at risk for a spacecraft that is intended to carry humans in space, the panel recommends an even broader Boeing assessment of, and corrective actions in, Boeing’s [systems engineering and integration] processes and verification testing.” Boeing says that it has accepted the suggestion and will coordinate with NASA, as well as take a $410 million charge against its earnings to help pay for a second unmanned test flight. The two organizations will decide on whether or not to actually conduct this second test by the end of February.

NASA was planning to use Boeing’s Starliner in a manned mission in December 2020, but it’s likely that the timeline has shifted in light of the pending review. It also wouldn’t be surprising if the ongoing concerns with the company’s 737 MAX impacted NASA’s decision to look deeper into the contractor’s practices. How these issues will affect Boeing as a company remain to be seen.